HERMES Picotin Lock 18 Etoupe Clemence Gold

Orders are processed within 1–3 business days after payment has fully cleared. Processing time is separate from carrier transit time. Once processing is complete, please allow 1–7 business days for shipping and delivery, depending on the carrier and destination.

(The reality — we don’t like making you wait. Most orders are on their way within 1–3 business days after you place them & we always do our best to get your new favorite thing into your hands ASAP.)

All shipments include tracking and are carefully packaged for delivery. A signature will be required upon delivery unless you request otherwise.

Need special shipping arrangements or want the signature requirement removed? Please contact Admin@VaultedVIP.com before your order ships so we can make the appropriate arrangements.

Once an order has been transferred to the shipping carrier, delivery times are determined by the carrier and may vary based on destination, weather, holidays, or other circumstances outside of our control. complete information regarding processing, shipping, insurance, delivery, and carrier requirements please review our shipping policy.

To help preserve your piece, store it in a cool, dry place away from direct sunlight, excessive heat, humidity, and moisture.

When not in use, we recommend storing handbags and accessories upright and lightly stuffed to help maintain their shape. Avoid overfilling, prolonged contact with dark fabrics, and exposure to perfumes, cosmetics, oils, or other liquids.

Cleaning and care methods vary by material. Please use products specifically intended for the item’s material or consult a professional experienced in luxury goods when needed.

Vintage and pre-owned pieces may require additional care due to their age, materials, and previous use.

Need a Storage Box?

We carry storage and presentation boxes in a variety of designer brands and sizes. If your piece did not include a box or you need a different size, please contact us at Admin@VaultedVIP.com and we’ll be happy to help you find an available option that works for your piece.

We take authenticity seriously. Designer items are carefully reviewed and, when stated in the individual listing, professionally authenticated by an independent third-party authentication service. Any Certificate of Authenticity or verification included with an item will be specifically noted in the product description.

Every item is carefully reviewed prior to being offered for sale. When applicable, items are professionally authenticated by an independent third-party authentication service. Any Certificate of Authenticity, verification documentation, or other authentication information included with a specific item will be clearly stated in its individual listing. Please refer to the product description for authentication details specific to the item you are viewing.

VaultedVIP is an independent luxury reseller. We are not affiliated with, sponsored by, endorsed by, or associated with any of the brands featured on this site. All trademarks, logos, and brand names are the property of their respective trademark holders. We independently source the merchandise we offer and stand behind the authenticity representations made in each individual listing.