Privacy policy
<p>We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how information is collected, used, and protected when you visit, make a purchase, participate in an auction, contact us, or otherwise interact with this website.</p>
VaultedVIP respects the privacy of its customers and website visitors.
This Privacy Policy explains how VaultedVIP collects, uses, shares, retains, and protects personal information when a person:
- Visits the website
- Creates an account
- Places an order
- Contacts customer service
- Subscribes to communications
- Interacts with advertising
- Interacts with VaultedVIP through social media
- Submits a complaint, claim, or payment dispute
The VaultedVIP online store is hosted through Shopify. Shopify and other service providers may process information on VaultedVIP’s behalf or for their own disclosed business purposes.
Information We Collect
Depending on how a person interacts with VaultedVIP, we may collect the following information.
Contact and Identity Information
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Customer-account information
- Identity-verification information when reasonably necessary to prevent fraud
Order and Transaction Information
- Products viewed
- Products purchased
- Order number
- Purchase date
- Transaction amount
- Payment status
- Shipping selection
- Delivery information
- Customer-service history
- Complaints
- Return requests
- Shipping claims
- Payment disputes
- Authentication information
- Insurance information
Payment Information
Payments may be processed through:
- Afterpay
- Affirm
- Authorize.Net
- PayPal
- Shopify Payments
- Shop Pay
- Stripe
- Other payment providers displayed at checkout
VaultedVIP may receive limited payment information such as:
- Payment status
- Payment-method type
- Billing address
- Shipping address
- Transaction identifier
- Card brand
- Limited card details such as the last digits of a payment card
- Fraud-screening result
- Address-verification result
- Identity-verification result
- Financing or installment-payment status
- Refund or dispute information
VaultedVIP generally does not directly receive or store a customer’s complete payment-card number when payment is processed by a third-party payment provider.
Device and Website-Usage Information
VaultedVIP and its service providers may automatically collect:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Cookie identifier
- Pages viewed
- Links selected
- Referring website
- Shopping-cart activity
- Approximate location derived from an IP address
- Date and time of access
- Website interactions
- Advertising and analytics information
Communications and Submitted Materials
VaultedVIP may collect information submitted through:
- Text message
- Website form
- Review
- Social-media message
- Customer-service interaction
- Chargeback response
- Carrier claim
- Insurance claim
- Authentication report
- Photograph
- Video
- Document
- Other submitted evidence
Sources of Information
VaultedVIP may collect information:
- Directly from the customer
- Automatically through the website
- From Shopify
- From payment processors
- From financing providers
- From fraud-prevention services
- From identity-verification providers
- From carriers
- From shipping insurers
- From authentication providers
- From advertising providers
- From analytics providers
- From social-media platforms
- From publicly available sources
- From service providers acting on VaultedVIP’s behalf
How Information Is Used
VaultedVIP may use personal information to:
- Operate the website
- Process payments
- Review orders
- Fulfill orders
- Ship and insure merchandise
- Communicate about orders
- Provide customer service
- Authenticate or verify merchandise
- Prevent fraud and theft
- Detect unauthorized transactions
- Verify identity
- Confirm payment authorization
- Verify billing and shipping addresses
- Investigate lost-package claims
- Investigate damage claims
- Investigate authenticity concerns
- Respond to payment disputes
- Maintain accounting and tax records
- Personalize website content
- Analyze website performance
- Measure advertising performance
- Send permitted marketing communications
- Comply with legal and regulatory obligations
- Establish, exercise, or defend legal claims
- Enforce store policies
- Protect customers, VaultedVIP, and others
Cookies and Similar Technologies
VaultedVIP and its service providers may use:
- Cookies
- Pixels
- Tags
- Local storage
- Software development kits
- Similar technologies
These technologies may support:
- Shopping-cart functions
- Account login
- Security
- Fraud detection
- Customer preferences
- Analytics
- Advertising
- Attribution
- Performance measurement
- Personalization
Most browsers allow users to block or delete cookies. Some website functions may not operate properly when cookies are blocked.
Where required by applicable law, VaultedVIP will provide choices concerning nonessential cookies or similar technologies.
How Information May Be Shared
VaultedVIP may share personal information with the following categories of recipients.
Shopify
Shopify hosts and supports the online store and processes information necessary to operate the website and complete transactions.
Payment and Financing Providers
Information may be shared with Afterpay, Affirm, Authorize.Net, PayPal, Shopify Payments, Shop Pay, Stripe, banks, card networks, and other providers to:
- Authorize payments
- Process payments
- Verify transactions
- Provide financing or installment payments
- Issue approved refunds
- Investigate disputes
- Prevent fraud
- Confirm identities and addresses
- Maintain transaction records
Each payment provider may independently collect, use, retain, disclose, and protect customer information according to its own privacy notice and legal obligations.
VaultedVIP does not control a provider’s independent collection, use, retention, disclosure, security procedures, financing decisions, account restrictions, or privacy practices.
Customers should review the applicable provider’s privacy policy before using its services.
Afterpay Privacy Information:
https://www.afterpay.com/en-US/help/4406413632921-Privacy-at-Afterpay
PayPal Privacy Statement:
https://www.paypal.com/us/legalhub/paypal/privacy-full
Authorize.Net / Visa Global Privacy Notice:
https://www.visa.com/en-us/legal/global-privacy-notice
Affirm Privacy Policy:
https://www.affirm.com/privacy
A customer’s use of a third-party provider is also governed by the separate agreement between the customer and that provider.
Shipping, Insurance, and Fulfillment Providers
Information may be shared with carriers, shipping-software providers, insurers, customs authorities, fulfillment providers, and related parties to:
- Ship merchandise
- Deliver orders
- Trace packages
- Insure shipments
- Process customs requirements
- Investigate loss or damage
Fraud-Prevention and Verification Providers
Information may be shared with providers that:
- Assess transaction risk
- Verify identity
- Confirm addresses
- Detect account abuse
- Investigate unauthorized activity
Authentication Providers
Information, photographs, product details, and transaction information may be shared with authentication providers when reasonably necessary to verify merchandise or investigate an authenticity concern.
Professional and Operational Service Providers
VaultedVIP may use:
- Accountants
- Attorneys
- Consultants
- Information-technology providers
- Website providers
- Marketing providers
- Cloud-storage providers
- Customer-service systems
- Other contractors
These providers may access information reasonably necessary to perform services.
Legal, Regulatory, and Government Recipients
VaultedVIP may disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to a subpoena or court order
- Respond to legal process
- Communicate with regulators
- Communicate with law enforcement
- Protect rights, safety, or property
- Investigate suspected fraud
- Establish, exercise, or defend legal claims
Business Transfers
Information may be transferred or disclosed as part of a:
- Merger
- Sale
- Financing
- Reorganization
- Acquisition
- Dissolution
- Bankruptcy
- Transfer of business assets
Payment Security
VaultedVIP uses third-party payment providers to process transactions.
Customers should not send complete card numbers, card security codes, passwords, banking credentials, or financial-account login information through ordinary email, text message, or social-media messaging.
VaultedVIP may use payment-provider tools, address-verification services, identity-verification services, fraud-screening systems, and transaction-risk information to protect customers and prevent unauthorized purchases.
No payment system, electronic transmission method, or storage system can be guaranteed completely secure.
Customers are responsible for protecting their devices, payment accounts, passwords, email accounts, and account credentials.
Advertising and Analytics
VaultedVIP may work with analytics, advertising, and social-media providers that collect or receive information concerning website activity.
Depending on applicable law and the technologies involved, some disclosures used for targeted or cross-context behavioral advertising may be legally treated as a “sale,” “sharing,” or targeted-advertising activity even when VaultedVIP does not receive money in direct exchange for the information.
Where required by applicable law, customers may use available website privacy controls or contact VaultedVIP to exercise an applicable opt-out right.
Marketing Communications
Customers may unsubscribe from promotional emails by using the unsubscribe link included in the message.
Customers may opt out of promotional text messages by replying STOP where that function is supported.
Even after a customer opts out of marketing, VaultedVIP may continue sending nonpromotional communications concerning:
- Orders
- Payments
- Shipping
- Delivery
- Security
- Account activity
- Policy changes
- Customer service
- Legal notices
Data Retention
VaultedVIP retains personal information for as long as reasonably necessary to:
- Complete transactions
- Fulfill orders
- Maintain tax and accounting records
- Provide customer service
- Prevent fraud
- Resolve disputes
- Enforce agreements
- Satisfy insurance requirements
- Comply with legal and regulatory obligations
Retention periods may vary depending on the type of information, legal requirements, operational needs, and risk.
VaultedVIP may retain transaction, delivery, consent, fraud-prevention, complaint, and dispute records after an account is closed or a deletion request is submitted when retention is permitted or required by law.
Information Security
VaultedVIP uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information and the business.
No website, database, transmission method, payment system, or storage system can be guaranteed completely secure.
Customers are responsible for protecting their passwords, email accounts, devices, and account credentials.
Suspected unauthorized account activity should be reported promptly to Support@VaultedVIP.com.
Data-Breach Response
VaultedVIP will investigate suspected security incidents and provide notices required by applicable data-breach laws.
Privacy Rights
Depending on the customer’s location and the law that applies, the customer may have the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request a portable copy of certain information
- Opt out of certain targeted advertising
- Opt out of certain sales or sharing of information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Appeal certain privacy-request decisions
- Exercise privacy rights without unlawful discrimination
Privacy rights may be limited by:
- Legal exceptions
- Identity-verification requirements
- Accounting and tax obligations
- Fraud-prevention requirements
- Transaction-record requirements
- Legal claims
- The scope and applicability of the relevant law
Submitting a Privacy Request
Privacy requests may be submitted to:
Use the subject line:
Privacy Request
The request should include:
- Full name
- Email address associated with the order or account
- State or country of residence
- Specific privacy right being requested
- Information reasonably necessary to verify identity
VaultedVIP may request additional information to verify the person submitting the request.
An authorized agent may submit a request where permitted by law. VaultedVIP may require proof that the agent is authorized to act and may request direct identity confirmation from the customer.
Privacy Request Appeals
Where applicable law provides an appeal right, a customer may appeal the denial of a privacy request by emailing:
Use the subject line:
Privacy Request Appeal
The appeal should explain why the customer believes the decision should be reconsidered.
Children’s Privacy
The website is not directed to children under thirteen.
VaultedVIP does not knowingly collect personal information directly from children under thirteen.
A parent or guardian who believes a child has provided personal information should contact VaultedVIP so the matter can be investigated.
Browser Privacy Signals
Some browsers transmit “Do Not Track” signals. There is no single universally adopted standard governing how every website must respond to those signals.
Where required by applicable law and supported by VaultedVIP’s website technology, VaultedVIP may recognize legally applicable browser-based opt-out preference signals.
International Visitors
A person accessing the website from outside the United States understands that personal information may be processed in the United States or another country where Shopify or VaultedVIP’s service providers operate.
Those countries may have privacy laws that differ from the laws in the person’s location.
Where required, legally recognized safeguards may be used for international data transfers.
Third-Party Websites
The website may contain links to independently operated third-party websites or services.
VaultedVIP is not responsible for the privacy, security, content, or business practices of those independent third parties.
Customers should review the privacy policy of a third-party service before providing information.
Changes to This Privacy Policy
VaultedVIP may update this Privacy Policy to reflect changes in:
- Business practices
- Technology
- Service providers
- Website functions
- Legal obligations
An updated version will be posted with a revised “Last Updated” date.
Additional notice or consent will be provided when required by applicable law.
Last Updated: July 2026'