Privacy policy
PRIVACY POLICY
VaultedVIP is the legally registered trade name of and is operated by CAC Canada DBA Boujie Bags LLC.
Effective Date: September 3, 2026
Last Updated: September 16, 2026
VaultedVIP respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how personal information is collected, used, disclosed, and safeguarded when you visit, browse, make a purchase, contact customer care, or otherwise interact with vaultedvip.com.
VaultedVIP is operated by CAC Canada DBA Boujie Bags LLC (“VaultedVIP,” “we,” “us,” or “our”). The VaultedVIP online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell products and services to you.
Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Contact and Identity Information
• Full name, billing address, shipping address, email address, and phone number.
• Account login credentials if you create a customer account.
• Government-issued identification or transaction-verification documentation when reasonably necessary to prevent fraud or verify a high-value order.
Order and Transaction Information
• Items viewed, cart activity, products purchased, order numbers, transaction dates, order amounts, and delivery selections.
• Customer-care communications, damage claims, return requests, authentication reviews, and payment-dispute documentation.
Payment Information
VaultedVIP accepts only the payment methods currently available and displayed at checkout: Google Pay, Apple Pay, Shop Pay, PayPal, Afterpay, and Affirm when offered as an available option within Shop Pay.
Payments are securely processed by the applicable third-party payment provider. VaultedVIP does not receive or store complete underlying payment-account credentials. We may receive limited transaction information such as a payment token, provider name, transaction status, billing details, and payment-authorization or fraud-screening results.
Device and Usage Information
• IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, and interaction data.
• Information collected automatically through cookies, tracking pixels, web beacons, and server logs.
How We Use Your Information
We use personal information for legitimate commercial and business purposes, including:
• Processing payments and fulfilling orders.
• Authenticating, documenting, packaging, and shipping merchandise.
• Providing customer service and responding to inquiries.
• Managing returns, refunds, carrier claims, and payment disputes.
• Verifying billing and shipping information.
• Detecting unauthorized activity and preventing fraud.
• Maintaining tax, accounting, transaction, and legal records.
• Improving website operation and troubleshooting technical errors.
Sharing of Personal Information
VaultedVIP does not sell, rent, or trade personal information for monetary consideration.
We may share necessary information with trusted service providers, including:
• Platform and Hosting Providers: Shopify, which hosts our online store and processes technical and transactional data.
• Payment Providers: Google Pay, Apple Pay, Shop Pay, PayPal, Afterpay, and Affirm when offered within Shop Pay.
• Shipping Carriers and Insurers: USPS, UPS, and applicable shipping-insurance providers.
• Authentication Providers: Independent professional luxury-authentication providers when necessary to verify merchandise.
• Professional Advisers: Accountants, attorneys, insurers, fraud-prevention providers, and other professional advisers when reasonably necessary.
• Government or Legal Authorities: When disclosure is required by law, subpoena, court order, or another valid legal process.
Cookies and Tracking Technologies
VaultedVIP uses cookies, tags, tracking pixels, and similar technologies to provide essential website functions, retain shopping-cart selections, prevent security risks, understand website traffic, and improve store performance.
You may manage or disable cookies through your browser settings. Certain website features may not function properly when essential cookies are disabled.
Data Retention and Security
VaultedVIP retains personal and transaction information only as long as reasonably necessary to fulfill orders, provide customer support, resolve disputes, prevent fraud, maintain tax and accounting records, and comply with applicable legal obligations.
We maintain reasonable administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, loss, disclosure, alteration, or misuse. No online transmission or electronic-storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your state of residence, you may have rights under applicable privacy laws, including:
• The right to request access to personal information collected about you.
• The right to request correction of inaccurate information.
• The right to request deletion of personal information, subject to legal, accounting, fraud-prevention, and record-retention exceptions.
• The right to opt out of certain targeted advertising or data-processing activities where applicable.
To submit a privacy request, contact Admin@VaultedVIP.com with the subject line “Privacy Request.” VaultedVIP may verify your identity before processing the request.
Children’s Privacy
VaultedVIP’s website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
VaultedVIP may update this Privacy Policy when business practices, technology, or legal requirements change. The current version will be posted on vaultedvip.com with its updated date.
Contact Information
For questions, comments, or requests regarding this Privacy Policy, contact:
VaultedVIP
CAC Canada DBA Boujie Bags LLC
166 Grove Circle
Bessemer, Alabama 35023
United States
Phone: 205-549-4493
Email: Admin@VaultedVIP.com
Contact: Alexandra Canada
Website: www.vaultedvip.com
Customer Support: https://www.vaultedvip.com/pages/contact